Return Policy

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60-Day Money Back Guarantee (Less P&H). For customer service, please call 844-771-2625 between the hours of 8:00AM - 8:00PM EST. The quickest and easiest way to contact us 24 hours a day is by going to https://www.customerstatus.com/. Please allow 24-48 hours from placing your order until its updated in our systems.

ATTN: Returns
277 Humberline Drive
Toronto, Ontario M9W 0B6


Refund Policy

Your satisfaction is important to us. If you are unhappy with your merchandise for any reason simply return the product within 60 days of receipt for a full refund of your order excluding shipping and handling. A refund will be issued within 3 to 7 business days of receiving your returned item.

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Purchase the Arctic Air® Pure Chill™ today for just 2 payments of $29.95 USD + Free Shipping OR 1 easy payment of just $59.90 USD and we'll DOUBLE your offer and send you a 2nd Arctic Air® Pure Chill™, just pay a separate $8.95 USD!

Sales tax will be applied to all orders. All pricing is USD. No tariffs or duties.